Privacy Policy

Effective Date: April 15, 2026

Welcome to Back In Balance Therapeutic Massage Spa (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website backinbalancedelafieldinfo.com (the “Site”) or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data
Information you voluntarily provide to us, such as:

Name
Email address
Phone number
Billing and payment information
Appointment details

Health Information (if applicable)
If you provide information related to your health (e.g., preferences, conditions relevant to massage therapy), we treat this information with heightened confidentiality.

Automatically Collected Information
When you visit our Site, we may collect:

IP address
Browser type
Device information
Pages visited and time spent on the Site

Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments
Process payments
Communicate with you about bookings, updates, and promotions
Improve our website and services
Respond to customer service requests
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Payment processors, booking systems, and email service providers
Legal Requirements: If required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data
Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

6. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

7. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” at the top of this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Back In Balance Therapeutic Massage Spa
2566 Sun Valley Dr
Delafield, WI 53018
Email: backinbalancespa@gmail.com
Phone: 262.909.9655

Optional Add-On (for booking systems):
If you book appointments through a third-party platform, your information may also be governed by that platform’s privacy policy.

By using our Site, you consent to the terms of this Privacy Policy.